November 12
Today is World Usability Day, an annual reminder to “promote the values of usability, usability engineering, user-centered design, universal usability, and every user's responsibility to ask for things that work better.” This year’s theme is Human-Centered AI, and hopefully not the murder-death-kill machine variety of Artificial Intelligence.
August 27
The Nielson Norman Group continues to see significant usability problems with PDFs used as website content. Don’t frustrate your users and just say No to PDFs.
July 13
As someone who has been working on digital accessibility for over twenty years, it was great to see a blog post from AIGA, The Professional Association for Design, on not only the importance of designing for accessibility, but doing so from the start of a project, as well as in collaboration with disabled users.
July 06
The Last of Us Part II is getting press as the most accessible video game ever. Naughty Dog's (the developers) takeaways from the process of making an accessible video game are also relevant to website accessibility.
July 02
A family is looking for answers after a 20-year-old college student apparently committed suicide after potentially misinterpreting the UI (user interface) and UX (user experience) of the Robinhood trading app, believing he had just lost nearly $750,000 in options trading.
March 25
In light of the COVID-19 outbreak and new isolation laws, the business landscape is changing rapidly. Now is the time for businesses to get ahead of the curve by shifting their focus to online sales and reprioritizing internal initiatives that may have been sitting on the back burner.