November 11
November 11th is Usability Day, also known as "Make Things Easier Day", which begs the question: are we actually making things easier for people with disabilities? Recent surveys suggest no, not necessarily. Despite the best intentions of user experience designers and software developers, we are failing in our efforts to make software both accessible and usable for all.
September 21
Many clients contemplating a website redesign ask us how we would create a user friendly website for them. The most obvious questions we ask in return are “who are your users” and “what do they want to do?” This leads us to the often underutilized field of website usability.